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Community Care Services
A core strength of the CareChoice team is our unique carer matching process – a comprehensive process designed to help us find the best possible support worker for each inidivdual.
Over the course of our in-home assessment, we determine the level of care required by asking a series of questions. Based on the results of our initial discussions and assessment, we make a recommendation taking into account the preferred attributes and skillsets.
Our personalised service is more extensive that a basic background assessment. We match personality and skill profiles based upon your specific preferences, but also extend our assessment to similarities in social history, behavioral styles, personality, communication, values and sense of humor.
We are also able to provide carers who speak various languages and are culturally sensitive where required.
Furthermore, our support workers have experience with chronic conditions and special needs such as dementia, Alzheimer’s disease, MND, MS and palliative care, as well as those needing assistance with ambulation, transportation, specific meal preparation or personal care.
Our proven carer matching process ensures a strong, long-lasting in-home care relationship that meets the needs and exceeds the expectations of everyone involved.
We’re confident in our matching process, but if you are not pleased with the carer we refer, for any reason, we will organise a new carer until you are 100% satisfied.
I was always kept fully informed about health issues and staffing changes by both Care Choice administration and the carers. Both were proactive in suggesting ideas for improving care delivery, which is the hallmark of an excellent organisation.
I can highly recommend Care Choice as a professional and caring organisation that delivered outstanding service to my friend in her own home, right through to her death.
CareChoice is recognised as having one of the most stringent and extensive screening processes in the health industry. Our recruitment team are experts in the field and conduct behavioural-based interviews as well as qualification, professional reference, criminal background and Working With Children checks.