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Community Care Services

CareChoice provide NDIS support to clients


Elsie* has a diagnosis of 18q Chromosome deletion, Intellectual Disability, Autism Spectrum Disorder, Stevens-Johnson Syndrome and a Secondary Diagnosis of Seizure Disorder/Epilepsy. Historically, she has been reported as volatile and unpredictable with moods and behaviours that have resulted in physical assaults on her parents and carers.

When Elsie engaged CareChoice the Client Service Management team recognised the importance of creating a program that would deliver permanent trained staff to support Elsie. Elsie loves animals and going out to cafes so it was important to incorporate these elements in her program. Creating a strong foundation was vital to improving her mental health and wellbeing so she could begin to engage in the community.


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Kevin has faced many challenges in his 46 years. Diagnosed with Chronic Juvenile Rheumatoid Arthritis at the age of 3, and later Crohn’s Disease, he stopped walking when he was just 9. An attempt to fit him with artificial hips and legs in his teens did not go to plan and he has been wheelchair bound ever since.

Kevin’s parents looked after and modified their house to have wheelchair ramps and an accessible bathroom. They received help from the local council three days per week for 18 years, but by the time Kevin was in his 30s they were getting older and decided they needed extra professional assistance.


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Barry* is a CareChoice client who has an ABI following a road accident. Previously a carpenter with his own business, Barry cannot work as a result of his physical injuries and damage to his frontal lobe.

When introduced to CareChoice in 2016, Barry’s father was deceased and he was being cared for by his mother in an independent living unit. He has high support needs and behaviours of concern as a result of his brain injury.


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Mark* is currently a CareChoice client with schizophrenia and a mild intellectual disability. Now in his 40’s, he had lived with his family into his teens. Over time he experienced declining mental health and increasing behaviors of concern that his family found difficult to manage.

When Mark was introduced to CareChoice in 2016, both his parents were deceased. He had lived in a range of residential accommodation settings for over a decade. He attended a day program several times a week and still had contact with one of his siblings (but only for special occasions such as Christmas and birthdays). His other sibling had not seen him for a number of years.


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