In March 2017, CareChoice commenced Child Protection Out of Home Care support for the siblings. Within the first 2 months of service delivery there were 9 category 1 & 2 incidents involving physical assault to support staff. This resulted in a high staff turnover on their program.
CareChoice remained committed to ensuring successful outcomes for the pair and focused on a number of key requirements that would lead to success including:
Over the following months, the CareChoice program team worked closely with the broader care team so that the siblings could transition into a home together. Key factors that helped the children transition to a more normal life included a dedicated team of support staff who were trained in-line with the individual needs of both children; continuity of care through close collaboration with their broader care team, and providing an appropriate living setting for the children.
Josie and David have been receiving ongoing support from CareChoice for over a year. There has been a significant reduction in incidents. Importantly, both children are much happier, settled and able to live together in a family-style setting. They attend school regularly and unlike the early days of the program, where a support worker was required to sit outside the school in case of an extreme behaviour event, this is no longer required.
*Josie and David are not the clients’ real names. The client has been de-identified to protect their privacy. To read our privacy policy visit securelogic.carechoice.net.au/privacy
CareChoice is a NDIS, DHHS, TAC and Out of Home Care approved provider of quality services. We support people of any age from birth throughout the lifespan.
CareChoice is experienced with all physical and intellectual capabilities and specialises in complex care solutions including high physical support needs and behaviours of concern.
CareChoice services are available 24 x 7 x 365 across greater Melbourne, the Mornington Peninsula, Geelong and key Victorian regions.